Maintenance & Repairs

Well-maintained buildings stay that way through attention to small details: door closers that close properly, clear gutters, bright stairwell lighting. We inspect on a fixed schedule and deal with small issues early, which keeps residents comfortable, protects the building and keeps insurance claims low.

Planned preventative maintenance

• Gutters, downpipes, drains and roof inspections
• Communal doors, door entry, closers and locks
• Communal lighting, emergency lighting checks and lamp replacement
• Decorations, flooring and communal-area touch-ups
• Grounds, bin stores and external areas

Reactive repairs

Residents report repairs online or by phone. Because we come from construction, we identify the real cause first, so the job goes to the right trade with a clear brief and is fixed right the first time. Every job is logged with photos before and after, checked on completion, and reported to the board.

Contractors chosen on merit

We use independent contractors selected for each type of work on quality, reliability and price, including accredited specialists for regulated work such as lifts, gas and fire systems. We know what a job should cost, so we compare quotes like for like and agree a fair price. We work commission-free on all contractor invoices, and we declare any connection with a contractor to the client in advance.