About us
A managing agent that understands buildings and people
Westbridge Block Management combines construction and renovation expertise with years of experience managing people, so every building we manage is well cared for and every resident and director feels close to the team looking after it.
Our background is construction and renovation. Over many years we've worked on residential buildings of every kind, and we've seen what makes a building thrive: understanding the cause of each issue, specifying the work properly, choosing the right people to do it and checking the result.
We built Westbridge to bring that knowledge to block management. Westbridge runs your block, including the budgets, accounts, compliance, legal duties and resident communication, and brings a builder's eye to every repair, contractor and invoice.
What that means for your building
- Repairs solved at the source. We diagnose each issue properly before work starts, so repairs are done right the first time.
- The right contractor for each job. We choose independent contractors on quality and value for every job, and we work commission-free.
- Fair prices. We know what work should cost. We compare quotes like for like and agree a fair price.
- Work checked before it's paid for. We inspect finished work ourselves before an invoice is approved.
- Restoration and long-term care. We plan with directors to bring each building up to its best, phased sensibly and funded properly through the reserve fund.
- Residents who feel looked after. We measure resident satisfaction and report it to the board alongside the finances and compliance, as a clear measure of how well the building is run.
People first
Buildings are homes, and the people in them are our customers. We stay close to them: every building has a named property manager who visits regularly, knows the residents and directors by name and is easy to reach. We hold resident meetings on site, ask for feedback after every repair and run an annual satisfaction survey. Every survey becomes an action plan, and every board sees the satisfaction rating alongside the finances, so we can keep raising it together, year after year.
Construction know-how
Years of construction and renovation experience behind every specification, quote and inspection.
Open books
Clear budgets, itemised year-end accounts and client money held in protected accounts.
Safety first
Fire, health and safety and building safety duties tracked action by action through to completion.
Close to our customers
A property manager you know by name, regular feedback, and a satisfaction rating we work to raise every year.
What we do
Full Block Management
The complete service: budgets, accounts, compliance, maintenance, security and resident care, run by people who understand buildings.
High-Rise & Large Developments
Residential towers, higher-risk buildings and large multi-block estates, with dedicated on-site building managers and Building Safety Act compliance.
Maintenance & Repairs
Planned and reactive maintenance, diagnosed by people who understand buildings and carried out by the right contractor, so repairs get done properly the first time.
Renovation & Major Works
Restoring tired buildings to their best: roofs, facades, windows, communal refurbishments and phased restoration programmes.
Monitoring & Security
CCTV, access control, patrols and regular site monitoring that keep residents safe and the building secure.
Compliance & Building Safety
Fire safety, health and safety and Building Safety Act duties managed and tracked until every action is closed.
Accounts & Office Admin
Budgets, service charge collection, year-end accounts, insurance and all the administration a building generates.
Legal & Company Secretarial
Lease enforcement, arrears recovery, tribunal support and company secretarial services for RMCs and RTM companies.
Resident Care & Satisfaction
We stay close to the people who live in and run your building: clear communication, a property manager who knows them, and customer satisfaction we measure and keep improving.